At Peterson Deals, we aim to provide a smooth and efficient shipping experience for our customers. This Shipping Policy outlines our shipping methods, estimated delivery times, costs, and other important details related to your order.
1. Order Processing Time
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All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is successfully received.
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If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email.
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Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.
2. Shipping Time & Delivery Estimates
We partner with reliable shipping carriers to deliver your orders on time. Below are the estimated delivery times based on location:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5-10 business days |
| Canada | 7-14 business days |
| United Kingdom | 7-14 business days |
| Australia | 7-14 business days |
| Other International Locations | 10-20 business days |
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Delivery times are estimates and may vary due to weather conditions, customs processing, or carrier delays.
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Orders placed during peak seasons or holidays may experience longer processing and shipping times.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. The total shipping fee will be displayed at checkout before payment.
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Standard Shipping: [Insert cost or mention free shipping threshold, e.g., “Free for orders above $50”]
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Expedited Shipping (if available): Additional charges apply based on carrier rates.
4. International Shipping
We offer international shipping to most countries. However, the following conditions apply:
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Customs, Duties & Taxes: International shipments may be subject to customs fees, import duties, or taxes, which are the customer’s responsibility.
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Delivery Delays: Customs processing times vary by country, and we are not responsible for delays caused by customs clearance.
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Restricted Locations: If we are unable to ship to your country, you will be notified during checkout.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your order by:
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Visiting the carrier’s website and entering your tracking number.
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Checking your Order Tracking Page on our website: https://petersondeals.store/order-tracking/
If you do not receive a tracking number within the expected timeframe, please contact us at support@petersondeals.store.
6. Lost, Stolen, or Delayed Shipments
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Lost Packages: If your order does not arrive within the estimated delivery time, please contact us. We will work with the carrier to locate your package.
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Stolen Packages: If the tracking shows “Delivered” but you did not receive the package, check with neighbors or your local post office. If it is still missing, we recommend filing a claim with the carrier.
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Delays: If your shipment is delayed due to customs, weather conditions, or carrier issues, we appreciate your patience. Unfortunately, we do not have control over third-party shipping carriers.
7. Address Accuracy & Order Changes
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Customers are responsible for providing the correct shipping address at checkout.
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If you notice an error in your address before shipping, contact us immediately at support@petersondeals.store.
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Once an order is shipped, we cannot modify the shipping details, and you may need to contact the carrier directly for assistance.
8. Order Cancellations
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Orders can be canceled within 12 hours of placing them for a full refund.
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After 12 hours, orders may already be processed, and cancellations may not be possible. You can follow our return policy if you no longer want the product.
9. Contact Us
If you have any questions regarding our Shipping Policy, feel free to reach out to us:
📧 Email: support@petersondeals.store
🌐 Website: https://petersondeals.store/